Responsible Gaming

Gaming Should Be Entertainment

At Kiwi Compass, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only—not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose.

If you find yourself gambling to make money or chase losses, it's time to seek help.

Age Verification & Legal Requirements

In New Zealand, you must be 18 years of age or older to participate in online gambling activities. All operators must verify your age before allowing access to gaming platforms.

By using any online pokie service, you confirm that you are of legal age and meet all regulatory requirements in your jurisdiction.

Warning Signs of Problem Gambling

If you experience any of the following, problem gambling may be affecting your life:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the time and money spent
• Gambling with money intended for bills, rent, or essential expenses
• Feeling anxious, irritable, or restless when unable to gamble
• Neglecting family, work, or social obligations due to gambling
• Borrowing money to gamble or pay gambling debts
• Failed attempts to stop or reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Gambling for longer periods than originally planned
• Experiencing mood swings related to gambling wins and losses

Self-Help Tools & Limit-Setting Features

Most reputable online pokie operators provide responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Cap the maximum amount you're willing to lose in a session or over time
• Session Time Limits: Receive notifications or automatic logoff after a set gaming period
• Reality Checks: Pop-up reminders showing your time spent and money wagered during active play
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming platforms

We encourage you to use these tools as part of your gaming strategy and to review your limits regularly.

Support & Help Resources for New Zealand

If you or someone you know is struggling with problem gambling, help is available:

New Zealand

• Gambling Helpline (Aotearoa New Zealand) — Free, confidential support available 24/7
  Phone: 0800 654 655 | www.gamblinghelpline.co.nz
• Department of Internal Affairs — Problem Gambling Services
  www.dia.govt.nz

International Resources

• GamCare (United Kingdom) — Charity providing free support and counselling
  www.gamcare.org.uk
• GamStop (United Kingdom) — National self-exclusion scheme
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

Take Action Today

If you think you may have a gambling problem, please reach out for help immediately. Problem gambling is a treatable condition, and support is available to you and your family.

Remember: Seeking help is a sign of strength, not weakness. Contact the Gambling Helpline (Aotearoa) on 0800 654 655 or visit www.gamblinghelpline.co.nz today.